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Welcome to the
Learning Library
Level up your understanding of your NuORDER portal and find answers to your questions by accessing a variety of resources in just a few clicks.
 
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Help Desk Articles
Click here to search and view the latest help articles and FAQs
Register for Upcoming Workshops!
Click here to Register for our next Live group event, moderated by our Product Specialists
Prep for Launch Training
Prep for Launch Training
This course helps customers understand NuOrder's launch requirements.
Training English < 15 mins Essentials for Launch
Product Data Workshop (WS)
Product Data Workshop (WS)
This workshop helps customers better understand how to upload product data.
> 30 mins Pre-recorded Workshop English
Linesheet Workshop (WS)
Linesheet Workshop (WS)
This workshop provides brands with the proper tools and best practices to follow when building linesheets.
Pre-recorded Workshop English < 15 mins
Virtual Showroom Workshop (WS)
Virtual Showroom Workshop (WS)
This workshop teaches customers how to use Virtual Showroom including best practices for an in-person presentation or a self-guided journey in NuORDER when retailers access your portal.
> 30 mins Pre-recorded Workshop English
Product Images Workshop (WS)
Product Images Workshop (WS)
This workshop helps customers get comfortable working with product images during the setup and upload process.
Pre-recorded Workshop English < 15 mins
Sales Training (WS)
Sales Training (WS)
This training provides more context around the different sales tools used for placing and managing orders.
Training > 30 mins Pre-recorded Workshop English
Product Data Errors: Missing Sizes
Product Data Errors: Missing Sizes
Learn how to diagnose and correct this common issue.
English Common Errors Microlearning < 4 mins
Product Data Errors: Missing Required Fields
Product Data Errors: Missing Required Fields
How to review and identify missing required fields when working with your product data.
English Common Errors Microlearning < 4 mins
Product Data Errors
Product Data Errors
Resolve common product data errors by reviewing this three minute video.
English Common Errors Microlearning < 4 mins
Product Data Errors: Scientific Notation
Product Data Errors: Scientific Notation
Learn how to diagnose and correct this common issue when using Excel.
English Common Errors Microlearning < 4 mins
Reaching out to Brand vs. Support
Reaching out to Brand vs. Support
This short best practice video helps you determine who to reach out to a brand or support and how to obtain your Sales Rep information.
help-desk English Best Practices Microlearning < 4 mins
New Buyer - Getting Started
New Buyer - Getting Started
A new buyer's first steps covers Buyer dashboard, connected brands, orders, viewing a brand, custom lists and contacts.
English < 15 mins Essentials for Launch Microlearning
NuORDER Reporting Tool
NuORDER Reporting Tool
Learn about NuORDER's Reports feature and how to access our recommended reports.
English Best Practices Microlearning < 4 mins
Best Practice Guide to B2B Pricing Strategies
Best Practice Guide to B2B Pricing Strategies
This pre-recorded webinar is designed for brands that are exploring interest in or have already activated NuORDER Promotions.
22 min
Getting Market Ready for Retailers
Getting Market Ready for Retailers
Are you ready for your next market appointment with your retailer(s)? This short series of videos will show you how to optimize your selling experience with NuORDER.
Brand Market Readiness
Sizing View in the Working Order
Sizing View in the Working Order
This video will walk you through the Sizing View feature in the working order.
Best Practices Microlearning < 4 mins
Customer Groups
Customer Groups
Learn to manage customer groups effectively, from multi-brand handling to exclusive style setups, in this concise, scenario-based series.
5 Courses
Customer Groups Series
NuORDER Mobile App
NuORDER Mobile App
Navigate the NuORDER Mobile App effortlessly with lessons on setup, shopping, orders, barcode scanning, and offline syncing for a complete mobile commerce skill set.
10 Courses
Mobile App: Settings & General
Mobile App: Settings & General
Mobile App: Downloading the Mobile App
Mobile App: Downloading the Mobile App
Mobile App: Contacts
Mobile App: Contacts
Mobile App: Custom List
Mobile App: Custom List
Mobile App: Submitting an Order
Mobile App: Submitting an Order
Mobile App: Reviewing an Order
Mobile App: Reviewing an Order
Mobile App: Barcode Scanning
Mobile App: Barcode Scanning
Mobile App: Extra Notes
Mobile App: Extra Notes
Mobile App: Offline Mode & Sync Center
Mobile App: Offline Mode & Sync Center
Mobile App: Shopping the Portal
Mobile App: Shopping the Portal
Customer Groups
Customer Groups
How to create, assign and verify customer groups setup.
8 min
Customer Groups Series
Scenario 3
Scenario 3
Learn to set up an exclusive style for a specific retailer.
9 min
Customer Groups Series
Conclusion
Conclusion
Follow these best practices when working with Customer Groups.
1 min
Customer Groups Series
Scenario 2
Scenario 2
Learn about Linesheets visibility.
6 min
Customer Groups Series
Scenario 1
Scenario 1
Managing Multiple Brands within one portal.
4 min
Customer Groups Series
Mobile App: Settings & General
Mobile App: Settings & General
Mobile App: Downloading the Mobile App
Mobile App: Downloading the Mobile App
Mobile App: Contacts
Mobile App: Contacts
Mobile App: Custom List
Mobile App: Custom List
Mobile App: Submitting an Order
Mobile App: Submitting an Order
Mobile App: Reviewing an Order
Mobile App: Reviewing an Order
Mobile App: Barcode Scanning
Mobile App: Barcode Scanning
Mobile App: Extra Notes
Mobile App: Extra Notes
Mobile App: Offline Mode & Sync Center
Mobile App: Offline Mode & Sync Center
Mobile App: Shopping the Portal
Mobile App: Shopping the Portal
Customer Groups
Customer Groups
How to create, assign and verify customer groups setup.
8 min
Customer Groups Series
Scenario 3
Scenario 3
Learn to set up an exclusive style for a specific retailer.
9 min
Customer Groups Series
Conclusion
Conclusion
Follow these best practices when working with Customer Groups.
1 min
Customer Groups Series
Scenario 2
Scenario 2
Learn about Linesheets visibility.
6 min
Customer Groups Series
Scenario 1
Scenario 1
Managing Multiple Brands within one portal.
4 min
Customer Groups Series